Shipping policy

Shipping Policy


Last Updated: August 2, 2026


Welcome to Happy Merch! We strive to deliver your orders safely and on time. As a Print-on-Demand (POD) business, every product is made especially for you after your order is placed. Please read our shipping policy below before placing an order.


1. Order Processing


- All products are made to order.

- Orders are typically processed within 2–5 business days after successful payment confirmation.

- During festivals, sales, or periods of high demand, processing may take slightly longer.


2. Estimated Delivery Time


After your order is shipped, the estimated delivery time is:


- Metro Cities: 3–6 business days

- Other Cities & Towns: 4–8 business days

- Remote Locations: 5–10 business days


Overall, you can expect your order to arrive within 5–12 business days from the date of order confirmation.


Please note that delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.


3. Shipping Charges


- Shipping charges, if applicable, will be displayed at checkout before payment.

- We may offer free shipping on selected products, promotions, or order values from time to time.


4. Order Tracking


Once your order has been shipped, you will receive a shipping confirmation along with a tracking link via email or SMS (where applicable). You can use this information to monitor your shipment's progress.


5. Delivery Partners


We work with trusted courier partners to ensure secure and timely delivery across India.


6. Delivery Address


Please ensure that your shipping address, mobile number, and other details are accurate while placing your order.


Happy Merch is not responsible for delays or failed deliveries caused by:


- Incorrect or incomplete shipping information.

- Unavailability of the recipient at the delivery address.

- Refusal to accept the shipment.


If a shipment is returned to us due to incorrect address details or repeated failed delivery attempts, additional shipping charges may apply for re-dispatch.


7. Delayed Shipments


While we make every effort to deliver orders on time, delays may occur due to:


- Extreme weather conditions

- Natural disasters

- Government restrictions

- Public holidays

- Courier operational issues

- High seasonal demand


We appreciate your patience in such situations.


8. Damaged or Lost Packages


If your order arrives damaged or appears to be lost in transit, please contact our customer support within 48 hours of delivery (or the expected delivery date for lost shipments).


Please include:


- Your Order ID

- Photographs of the damaged package and product (if applicable)

- A brief description of the issue


We will investigate the matter with our courier partner and provide an appropriate resolution.


9. Multiple Shipments


If your order contains multiple products, they may be shipped separately depending on production schedules and warehouse availability. You will receive tracking details for each shipment if applicable.


10. Serviceable Locations


We currently ship across most locations within India. However, delivery availability depends on the serviceability of your PIN code through our courier partners.


11. Contact Us

 

For any shipping-related questions or assistance, please contact our customer support through the contact details provided on our website.


Thank you for choosing Happy Merch. We appreciate your trust and look forward to delivering products made especially for you.